• Tech resume templates
    Getting your resume 'just right' in order to attract recruiters, HR pros and hiring managers is as daunting as it is critical. To jump start the process, Insider Pro has assembled this collection of real resumes revamped by professional resume writers. ... read more
    Published on 2019-08-23
  • Transforming an insurance and financial services giant to meet customers’ digital expectations
    When I ask my daughter how college is going, she says, “Check my Instagram.” My daughter, and her entire generation, will be Nationwide’s future customers in only a matter of years. How does an insurance company that has sold products through a network of agents engage with this new generation ... read more
    Published on 2019-08-22
  • CIO resumes: 6 best practices and 7 strong examples
    Conflicting advice on how to write a strong resume abounds — and when you’re targeting a CIO position, there’s even more to consider. At the executive level, a well-crafted career story is essential. This requires a honed ability to highlight and emphasize your experience, accomplishments and achievements.Here, industry experts offer ... read more
    Published on 2019-08-22
  • The ‘ride-along’: The transformational CIO’s secret weapon
    Executive consultants have plenty of advice about what CIOs must do during their first 100 days of taking on a new role. Meet the team, assess talent, and grab quick wins, highlight the necessary tasks.But many CIOs do something just as critical though rarely talked about: the “ride-along.” A CIO ... read more
    Published on 2019-08-21
  • Autodesk brings automation to its IT help desk
    Having shifted its design and engineering software business to the cloud, Autodesk is well-versed in the mantras of digital transformation, including the importance of customer experience. Lately, however, Autodesk CIO Prakash Kota has been shifting his focus inward, to provide a frictionless IT experience for Autodesk’s employees.“We took a step ... read more
    Published on 2019-08-21
  • How to make open-plan offices more productive
    IT organizations have embraced open office plans to drive cost savings and flexibility and to increase collaboration and productivity. But some IT employees say open office plans are having exactly the opposite effect.“Honestly, it’s a nightmare, and I hate it,” says one senior system engineer with a global publishing company ... read more
    Published on 2019-08-20
  • Cisco v. Zoom: Who makes the better collaboration room system?
    Collaboration spaces, such as huddle rooms and conference rooms, have grown in popularity as businesses look to facilitate better work environments. When planning a strategy, IT and business leaders need to weigh the pros and cons and decide whether a multi or single vendor is best for them -- an ... read more
    Published on 2019-08-20
  • Kaiser Permanente reduces patient mortality with predictive analytics
    In healthcare, early intervention can be the difference between life and death. Healthcare giant Kaiser Permanente has put that principle into action with a hospital workflow tool, supported by predictive analytics, that it uses to identify non-intensive care unit (ICU) patients that are likely to rapidly deteriorate.The integrated managed care ... read more
    Published on 2019-08-19
  • 10 IT modernization mistakes to avoid
    Sentara Healthcare embarked on its digital transformation journey two years ago, seeking to create better experiences and outcomes for its patients and providers.To transform, Michael J. Reagin, senior vice president and chief information and innovation officer at the Norfolk, Va.-based nonprofit organization, recognized the need to shed decades’ worth of ... read more
    Published on 2019-08-19
  • 6 tips for ITIL implementation success
    IT service management (ITSM) best practice framework ITIL was introduced in the late 1980s as a way to streamline governmental IT practices in the UK. The framework has since been acquired by Axelos, which has released updated versions of the framework aimed at modernizing how organizations align IT services with ... read more
    Published on 2019-08-16
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